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L'Oreal's Chinese Strategy: Leading Beauty through Innovation, Sustainability, and Consumer Focus

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L'Oreal has solidified its position as the leading beauty company in China by leveraging a diverse portfolio of brands and consumer-focused strategies that all segments of Chinese society. The group's substantial investment in innovation, an ecosystem of continuous growth, and talent development enables L'Oreal to expand into new territories and attract fresh consumers while confidently nurturing the vibrant Chinese beauty market.

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Fabrice Megarbane, President of North Asia Zone CEO of L'Oreal China, emphasizes that In China, we're unlocking our brands' full potential through an omnichannel approach. This strategy capitalizes on a robust operational framework and an ecosystem for innovation to captivate new consumers. L'Oreal is pioneering the beauty of tomorrow by fostering inclusive solutions that cater to individual aspirations.

Leveraging the market's post-pandemic emphasis on wellness, quality of life, and personal fulfillment, L'Oreal responds effectively to varied consumer needs, lifestyles, desires, and traditions through its diverse brand portfolio. Global brands like Helena Rubinstein and local stars such as YueS, 3CE Stylenanda, Shu Uemura, Takami, resonate strongly with Chinese consumers.

To engage and attract younger audiences, L'Oreal's teams have innovated promotional activities that bl physical retl with digital experiences. For instance, in Shangh, Lanc?me celebrated the launch of its L'Absolu Rouge Drama Matte lipstick by showcasing a stunning array of shades tlored to a modern audience through captivating installations across three major cities.

L'Oreal China also champions diversity and inclusion at events like Beauty for People, held in Chengdu, which showcases insights into skin trs, hrcare styles, makeup for all ages, and various types of beauty. This comprehensive approach ensures that every consumer finds a reflection of their unique self within the brand's offerings.

L'Oreal has also been successful in its international expansion by leveraging Chinese expertise abroad while exporting global innovations to China. Following discussions with Chinese authorities and implementing new policies, SkinCeuticals was granted its first retl license for Custom D.O.S.E unit, marking a significant step forward in fostering cross-border innovation cooperation.

In partnership with North Asia strategic suppliers, L'Oreal has committed to reducing carbon emissions through concrete low-carbon measures during the International Carbon Neutrality Expo. This highlights the brand's commitment to sustnability and circular economy principles.

To further support this commitment, Alibaba partnered with L'Oreal China in 2023 to promote a responsible e-commerce logistics chn and educate consumers on sustnable products. The company also pioneered initiatives within its Eco-Design program, including packaging innovations like recyclable components in L'Oreal Paris Extraordinary Oil shampoo.

L'Oreal's investment in employee development has been pivotal for fostering agility, motivation, and innovation within the workforce. Trning programs focusing on data science, and emerging technologies were implemented to empower marketing teams and drive more aspirational .

Leveraging the platform of InnovatorZ Summit alongside Youth Fun’s 20th anniversary celebration, L'Oreal's CEO, Nicolas Hieronimus, connected with young Chinese talent, sharing insights on open innovation and future technology trs. This event also facilitated a job fr to identify the next generation of beauty industry leaders.

Overall, this strategic approach by L'Oreal in China is a testament to its commitment to innovation, sustnability, consumer-centricity, and nurturing the talents that will shape the future of beauty.


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